Course Description
Understanding F&I: A Guide for Dealership Success
F&I Managers should complete it first, then encourage their entire team—salespeople, sales managers, and Dealer Principals—to join. This course is a must for every dealership staff member. This course fosters collaboration, synchronizes dealership strategies, and enhances customer experience and profitability.
- Key Highlights:
- F&I responsibilities and goals
- Collaborative selling between sales and F&I
- Introduction to key F&I products like warranties and service plans
- Communication and problem-solving tactics
We've compiled a summary of what to expect from our first course! Simply click the following link to download the PDF: Understanding F&I: A Guide for Dealership Success - Downloadable
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Course Content
Course Introduction
Course Introduction: Understanding F&I – A Guide for Dealership Success
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Section 1: Introduction to F&I Management
Section 1: Introduction to F&I Management
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Lesson 1.1: The Role and Goals of the F&I Manager
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Lesson 1.2: Collaborative Selling – How Salespeople Can Work with F&I
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Section 2: Understanding F&I Products
Section 2: Introduction – Understanding F&I Products
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Lesson 2.1: Overview and Benefits of F&I Products
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Lesson 2.2: Communication Between Sales and F&I Teams
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Section 3: Overcoming Challenges and Strengthening the Sales and F&I Partnership
Section 3: Introduction – Overcoming Challenges and Strengthening the Sales and F&I Partnership
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Lesson 3.1: Overcoming Complex Challenges and Strengthening the Sales & F&I Partnership
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Lesson 3.2: The Benefits of a Strong Sales and F&I Partnership
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Course Conclusion
Course Conclusion: Understanding F&I – A Guide for Dealership Success
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Final Quiz: Understanding F&I – A Guide for Dealership Success
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