Course Description
Ready to take control of your dealership’s sales performance? This course walks you through “The Right Sales Process” – a structured approach that builds alignment across your F&I and sales teams, elevates the customer experience, and boosts profitability.
In this course, you’ll:
- Evaluate your current process and set measurable goals
- Learn how to train your teams for consistency and collaboration
- Pilot and roll out your new process across the dealership
- Gather data, reflect, and refine your approach over time
By the end of this course, you’ll have a practical, repeatable sales process tailored to your dealership’s goals, and the tools to keep it evolving.
Course Content
Course Introduction
Course Introduction
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Section 1: Initial Assessment and Planning
Section 1: Introduction
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Lesson 1.1: Assessing Your Current Sales Process
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Lesson 1.2: Setting Clear Goals for Your Sales Process
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Lesson 1.3: Developing an Implementation Plan
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Section 2: Training for F&I Managers and Sales Teams
Section 2: Introduction
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Lesson 2.1: F&I Manager Training
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Lesson 2.2: Sales Staff and Sales Manager Training
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Section 3: Implementing the Process in Daily Operations
Section 3: Introduction
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Lesson 3.1: Pilot Phase Implementation
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Section 3: Conclusion
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Section 4: Continuous Improvement and Feedback
Section 4: Introduction
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Lesson 4.1: Continuous Improvement and Feedback
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Lesson 4.2: Example of a Sales Process in Action
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Course Conclusion
Course Conclusion
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The Right Sales Process – Final Quiz
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Capture the core insights of The Right Sales Process in one place. Simply the follow the link to download the PDF: The Right Sales Process Downloadable
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