Course Description
This course focuses on two essential after-sales products: service plans and maintenance plans.
In this course, you’ll:
- Understand the core features and benefits of both products
- Learn how to clearly differentiate between service and maintenance plans
- Practise strategies for presenting these plans to customers with clarity and confidence
- Take quizzes to reinforce learning and apply practical techniques for effective selling
By the end, you’ll have a strong grasp of how to align these products with customer needs, increase dealership value, and enhance long-term satisfaction.
Course Content
Course Introduction
Section 1: Understanding Service Plans
Section 2: Understanding Maintenance Plans
Section 3: Application and Selling Strategies
Course Conclusion
We've compiled a useful summary of Service & Maintenance Plans for you to refer back to anytime you need. Simply follow the link to download the PDF: Service and Maintenance Plans Downloadable
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