Course Description
Welcome to the first course in Part 2 of the Complete F&I Leadership Programme. You’re about to build on what you’ve learned in our Free Starter Course and take your skills to the next level.
In Introduction to Finance and Insurance – Building Foundations for Success, we begin developing your practical F&I toolkit – from refining your understanding of daily F&I operations to applying foundational techniques that lead to real results on the showroom floor.
By the end of this course, you’ll:
- Better understand the daily functions of an F&I manager
- Recognise how your actions directly impact profitability and customer experience
Take your time, reflect on how each lesson applies to your current role, and prepare to unlock the skills that will set you apart in the dealership. Let’s get started!
Course Content
We've compiled a useful summary of this course for your to refer back to! Simply follow the link to download the PDF: Introduction to Finance and Insurance Downloadable
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